Shipping & Delivery
SolanaPet ships pet products to customers in Canada and the United States. Shipping options, estimated delivery windows, and any applicable delivery charges are shown at checkout based on your destination and the products in your order.
Order Processing
After your order is placed, it is prepared for shipment and tracking information is provided when available. Some orders may arrive in more than one package if products are fulfilled separately.
Track Your Order
Once tracking is available, you can follow your shipment through our Track Your Order page using your order or tracking information.
Delivery Estimates
Delivery times can vary by destination, carrier, product availability, and fulfillment location. The most relevant estimate for your order will be displayed during checkout or provided with your tracking information.
Address Accuracy
Please review your shipping address carefully before completing checkout. Incorrect or incomplete addresses may delay delivery.
Questions About Your Shipment?
If you need help with an order or delivery, please contact SolanaPet and include your order number so we can assist you efficiently.