Pet Services FAQ

SolanaPet Pet Services FAQ

How do I book grooming?

Open the Pet Grooming Services page, choose your pet's grooming option and use the online booking calendar.

How do I request daycare or boarding?

Review the Dog Daycare & Boarding page, complete the Pet Profile & Intake form, then submit a Pet Service Request. A request is not confirmed until SolanaPet accepts the date and care requirements.

What is required for daycare or boarding?

Vaccination, health, behaviour and temperament information may be requested. New clients may require an intake review or temperament assessment before group care.

How do I request mobile grooming?

Open the Mobile Pet Grooming page and submit the Pet Service Request form. Service-area, pet and scheduling details must be reviewed before confirmation.

Do you offer pickup and drop-off?

Yes. Pickup/drop-off and pet taxi service are available in eligible areas subject to distance and scheduling.

How do I request walking, sitting or training?

Use the Request a Pet Service page and select the service you need.

How does Pet Ambulance transport work?

SolanaPet provides pet transportation and handling assistance only. Use the dedicated Pet Ambulance Intake form for emergency or scheduled transport requests. For more information, review the Pet Ambulance FAQ.

Where do you provide services?

SolanaPet serves Toronto and selected GTA areas. Availability depends on the service, travel distance, staffing and scheduling.

Request a Pet Service · Pet Ambulance FAQ · Contact SolanaPet